PRIVACY NOTICE

Pursuant to the Law on Protection of Personal Data Held by Private Parties, its rules and guidelines, provides its PRIVACY NOTICE to Customers for any reason surrender to CIPSA INDUSTRIES, SA DE C.V. (GROUP CIPSA) Personal information: 

CIPSA INDUSTRIES, S.A. DE C.V. (GROUP CIPSA) residing at Km. 126.5 Carretera Federal Mexico-Puebla, Puebla, Puebla, Mexico. C.P. 72760 is responsible for the collection, use, protection, erasure and destruction of personal data and informs you about the following:
The personal data we collect from you, the primary use for the following purposes that are necessary for the service requested:

• High of potential customers through our website to initiate contact through our Commercial Management.
• Training to our clients for the use and maintenance of the solutions we offer.
• Counseling through documents and manuals Parties and Operation, Videos and Tutorials our equipment to customers.
• Contracts with customers to provide solutions Construction, Energy, and Transportation Cleaning.
• Maintenance service support and advice to the staff working in the company to our customers.
• Customer service if there is any claim on the solutions we offer.
• Assessment of the creditworthiness of our customers to offer short-term loans so they can acquire the solutions offered by the company.
• Care to explain to our customers payment terms, minimum purchase product and product features or service.
• Respond to requests for balance inquiries, transfer of equipment Care equipment characteristics queries through our website.
• Customer registration through our website to obtain discounts as a benefit to our users, statements and shipment tracking and contributions of our solutions.
• Provide assurance to our customers including coverage and exclusions.
• Attention to our clients in the different service centers authorized in Guadalajara, Monterrey, Tijuana and Merida.
• Billing customers according to scheduled payments in cash or by credit approval in the monthly reports of the company.
• Affiliates response to court GROUP CIPSA, entities or financial authorities and Mexican and foreign, to comply with obligations under international laws or treaties, tax obligations and compliance notices or official or judicial requirements
• Any liability under the above with respect to the holder.
• For the analysis of statistical studies that allow us to define objectives, policies, plans, mechanisms and future in our company.

Use your personal information for the following secondary objectives in all our products and services that are not necessary for the service requested, but allow us and provide better care:

1. Information about new products or services and additional benefits.
2. Advertising, promotions, news, advertisements, discounts through brochures, exhibitions, events and our website.
3. Conduct market research to evaluate our services and / or products, and sales strategies.

In case you do not want your personal information used for these purposes, indicate an email to GC-privacidad@cipsa.com.mx department of the receipt of personal datain the address is written in the present privacy notice and whose phone is 01 (222) 225-99-00-ext. 9101.

The refusal to use your personal data for secondary purposes A, B and C, can not be a reason to deny you the services and products you request or contract with us.

To carry out the purposes described in this privacy notice, we use the following personal information:

1. Identification; Contact; Property and Financial.

Please note that when we ask for documentation to begin the evaluation process to be a distributor of our products or services, we will send our privacy notice personally through our sales managers to comply with Article 15, Section II and III Regulation and obtain the consent required by law to economic and financial data.

CIPSA INDUSTRIES, S.A. DE C.V., does not transfer to third parties neither national nor international, only makes referrals to make suitable arrangements before to banks and other financial institutions, brokers, Affiliates and adjudicators to CIPSA GROUP Offices, foreign companies that allow us to give advice, upgrade, renovation, maintenance, procedures, payment and additional services to our customers.

You have the right to know which personal data we hold about you, what the conditions of use and we use them (access). It is also your right to request correction of personal information if it is outdated, inaccurate or incomplete (rectification); to remove it from our records or database if it considers that it is not being used in accordance with the principles, duties and obligations under the regulations (cancellation); and oppose the use of personal data for specific purposes (Opposition). These rights are known as ARCO rights.

If you receive this Privacy Notice indirectly pursuant to Chapter I, section three of the Guidelines Privacy Notice, it will have a term of five working days to express their disagreement or rejection of it. Once completed within 5 days you must follow the procedure of ARCO law described in the following paragraph.

To exercise any of the ARCO rights described above, you must submit a free writing in the letter please explain wishing to exercise the right, the reason for the year and led to the following email: GC-privacidad@cipsa.com.mx department of the receipt of personal data in the address that is written in this privacy notice and whose telephone number is 01 (222) 225-99-00-ext. 9101, addressing any concerns you may have regarding the processing of their information.

The requirements to exercise their ARCO rights are:

1. Copy of the official identification of the legal representative or owner and copy of the identification of witnesses.

The manager informed within 20 working days at most in that time the holder can exercise their rights through emails Distributor Legal representative if the request is from the owner or legal representative has the right to exercise in the next 15 days after the requested right. We ask that you send a request for each exercise that requires, as it allows us to control the process more orderly way for our company. In later days you will receive in the email provided by you a notice informing you that we have carried out their request.

You can revoke consent, if any, have given us for the processing of personal data. However, it is important to note that not all cases can accommodate your request or terminate the use immediately, because it is possible that for some legal obligation to keep trying we require your personal data. Also, you must consider that for certain purposes, revocation of consent does not mean that we can continue to provide the service you requested, or termination of your relationship with us.

To revoke your consent must submit your request in a free writing to the following email address:  In this brief, please explain the reason for the revocation and direct it to the following email GC-privacidad@cipsa.com.mx the department of data backup personal, in the direction that is written in this privacy notice and whose phone is 01 (222) 225-99-00 ext. 9101 attending any questions you may have regarding the processing of their information. In later days you will receive in the mail a notice provided for you where we will notify you that we have carried out their request..

The requirements to exercise their right to revocation are:

1. Copy of the official identification of the legal representative or owner and copy of the identification of witnesses.

So that you can limit the use and disclosure of your personal information, we offer the following means:

1. Registration in the Public Registry to avoid publicity, which is in charge of the Federal Consumer Protection, in order that their personal data are not used for advertising or promotion of goods or services companies. For more information about this log, you can call from the phone number you are seeking to register or cancel the phone number 96 28 00 00 ENTEP for metropolitan areas of Mexico City, Guadalajara and Monterrey or 01 800 96 28 000 the rest of the country, for which an automated system that allows the identification of the number you want to register or cancel be used. Consumers may only apply for registration or cancellation of telephone numbers (landline and mobile) and fax it to the user, which is free.
2. You can also go to the Federal Institute of Access to Information and Data Protection (IFAI) for any questions or suggestions over the phone: 01-800-IFAI of the website www.ifai.mx
   

Please note that our website use cookies, web beacons and other technologies through which you can monitor their behavior as Internet user, provide better service and user experience in navigating our site and offer new products and services based on their preferences.

The personal data we get from these tracking technologies include: time navigation, sailing time in our website, sections visited, and websites accessed prior to ours. This information is anonymous, so it is not personal users, only their computer equipment identified.

These technologies may be disabled informing the following email: GC-TI-Privacidad@cipsa.com.mx; Aimed at SAP Functional Support Administration, where they will give you a reply via email informing the applicant that were already disabled such technologies, in a period no longer than 30 days after your request.

This privacy notice may be changed, changes or updates derived from new legal requirements; our own needs for products or services we offer; of our privacy practices; changes in our business model, or other causes.

We promise to keep you informed about changes that may occur in this privacy notice, through our website www.cipsa.com.mx do not affect the existing personal information of the holder. If there is a change in the collection, use, cancellation and destruction of personal data of the holder, a new privacy notice will be obtained.

 

 

Date of last update: January 01, 2014